Shipping Information
SHIPPING INFORMATION
Orders will be processed within 24 to 48 hours.
We use Australia Post Registered Parcel Post. Standard shipping 3-10 business days depending on your location.
If your purchased items aren’t delivered within 10 business days of placing your order please email us with your full name and order number and we will look into your delivery promptly. It may be a case of attempted delivery and has been sent back to your local post office awaiting collection. (Please note due to Covid shipping arrival times may vary)
Free Instore Pickup (West Perth only): We offer free in store pickup from our store in West Perth on all orders Monday - Sunday. On checkout choose ‘Instore Pickup’ if you would like to avoid postage in West Perth. When you place your order you will receive a confirmation email but this does not necessarily mean it's ready for pick up. Once you receive a second email or text (if you have provided a mobile number) stating it’s ready for pickup, you will need to show it to our staff as proof of purchase. Please note Instore pickup is only available at our store in West Perth; 1218 Hay Street, West Perth 6005
Order Tracking: Once we have packed (or gift-wrapped if specified) and posted you will receive an email with a tracking number that will allow you to track your parcel with Australia Post. If you are not home at the time of delivery your products will be taken to your nearest Australia Post office.
We guarantee that all products will be posted in excellent condition and are packed properly to exclude any damages. Cavania will not be held accountable for items that are damaged or lost during transit.
Australia Post Regular Postage provides a tracking code so that you are able to track your parcel via Australia Post. Delivery times are approximate and dependent on your location.
Costs: All Australian orders are sent via Australian Post for a standard price of $10.95. If you require a signature on pickup you can choose registered shipping for $15.95. Express shipping for $19.95 (Please note due to Covid shipping arrival times may vary). International Shipping is available for orders out of Australia for a flat rate of $25.00.